What share of clients rebook with the salon rather than one practitioner?
Review active clients, rebooking, treatment mix, practitioner utilisation, product margin, package liabilities and room contribution.
Are devices, qualifications and treatment claims properly documented?
Check practitioner qualifications, device compliance and maintenance, consent and client records, product stock, lease, hygiene and prepaid vouchers or packages.
How large is the liability for unused packages and vouchers?
Clients may follow individual practitioners, while expiring packages, leased devices and unsupported treatment claims can reduce transferable value.
How will bookings and client records transfer with consent?
Retain practitioners and transfer bookings, packages, records, device logs, stock and client communication without overpromising continuity.